What Sets Professional Cleaning Companies Apart from Hiring In-House Janitors?

Dan O'Brien • May 28, 2025
hire a professional cleaning company in Tempe, AZ

When it comes to maintaining a clean and professional environment, every business has the same goal, but not all choose the same path to get there. One of the most important decisions facility managers and business owners face is whether to hire in-house janitorial staff or contract with a professional cleaning company.


There are many reasons most businesses choose to outsource their cleaning to professionals. Cost savings, superior capabilities, consistent quality, and having the ability to more easily switch providers are all reasons why hiring a professional commercial cleaning service is typically viewed as the more advantageous choice.


Consistency and Accountability

One of the key differences between an in-house janitor and a professional cleaning company is accountability. With in-house staff, any performance issues, such as missed tasks, inconsistent quality, or absences, must be handled internally. This means more oversight, management time, and potentially awkward HR issues.


Professional cleaning companies like ProEthic Building Services are built around service-level expectations. They implement quality assurance processes, use checklists, and have their own supervisory staff to hold their teams to performance standards.


These standards are not uniform across the industry. When you’re vetting cleaning service providers, be sure you understand how they enforce cleaning standards and outcomes. Do they rely solely on their clients to report dissatisfaction, or do they take a proactive approach to meeting your quality standards?


At ProEthic, if something goes wrong, there's a direct line to a service manager who will resolve the issue quickly, without burdening your staff.


Specialized Training and Certification

Some professional cleaning companies invest in training that goes beyond surface-level cleaning. Their teams may be trained in:


●      Proper sanitization methods

●      OSHA safety standards

●      Use of commercial-grade chemicals and equipment

●      Industry-specific protocols (such as healthcare, education, or industrial spaces)


In-house janitors may not have access to the same level of training unless you provide it. Without that training, the risk of improper cleaning techniques, cross-contamination, or misuse of chemicals can increase.


By contrast, commercial cleaning companies have teams that are trained and experienced in cleaning a wide variety of environments, ensuring that your facility not only looks clean, but is cleaned properly and safely.


Access to Professional Equipment and Supplies

Another advantage of hiring a commercial cleaning company is their access to specialized tools and products. From HEPA-filter vacuums and floor scrubbers to eco-friendly disinfectants and microfiber cleaning products, cleaning companies invest in high-performance equipment that most businesses don’t purchase for internal janitorial staff.


In-house teams often rely on basic supplies and outdated tools, limiting the level of deep cleaning they can achieve. Plus, when equipment breaks, it’s your responsibility to repair or replace it. With a cleaning company, maintenance and upgrades are already included in the service agreement.


Cost and Efficiency

At first glance, it might seem like hiring an in-house janitor is the cheaper option. But once you factor in full-time wages, benefits, training, uniforms, supervision, supplies, and equipment, the cost adds up quickly.


Professional cleaning companies offer predictable, flat-rate billing that often includes labor, equipment, and supplies. You’re not responsible for recruiting, onboarding, or finding coverage for vacation or sick days. This creates a more efficient use of your resources and eliminates hidden HR or payroll costs.


Moreover, cleaning companies optimize their teams for productivity. They work in scheduled crews, know how to prioritize high-traffic zones, and often finish tasks faster than a single janitor working on their own.


Flexibility and Scalability

Business needs change. Whether you’re expanding, downsizing, or hosting a one-time event, a professional cleaning company can scale their services up or down accordingly. You can adjust cleaning frequency, add services like carpet or window cleaning, or request deep sanitization after a flu outbreak without needing to hire more staff.


With in-house janitorial teams, you’re limited by their availability and skill set. Scaling often means more hiring, which takes time and administrative energy. Cleaning companies provide the flexibility businesses need in today’s dynamic environments.


Regulatory Compliance and Risk Management

Cleaning is more than appearance, it’s also about compliance and safety. In sectors like healthcare, manufacturing, or education, there are strict requirements around cleaning protocols, sanitation, and documentation.


Professional cleaning companies understand these compliance needs and often carry their own liability insurance, workers’ compensation, and certifications. This protects your business from potential legal risks if a staff member is injured or cleaning tasks are not performed to regulatory standards.


When you hire an in-house janitor, that responsibility shifts to your company, which can increase liability exposure.


A More Professional Image

Last but not least, outsourcing your cleaning to a professional team enhances your brand. Uniformed, well-trained cleaning crews signal that your business values professionalism, cleanliness, and customer experience.


In-house staff, while well-intentioned, may not be held to the same appearance standards, especially in client-facing spaces. A clean, polished environment maintained by a commercial cleaning partner reflects positively on your business and can impact employee morale, customer impressions and overall satisfaction.


Work With a Cleaning Company in the Greater Phoenix Area That Values Integrity and Service

At ProEthic Building Services, we take pride in delivering thorough, dependable and ethical cleaning solutions tailored to your space. Whether you’re looking for nightly cleaning or full-time day porter services, we offer flexible solutions to meet your needs.


Contact us at ProEthic Building Services by calling (480) 725-8912 and learn more about our commercial cleaning options, schedule a site evaluation, or request a customized quote.

How LVT, VCT and Tile Respond Differently to Foot Traffic and Cleaning

By Dan O'Brien • January 7, 2026
In many commercial buildings, LVT, VCT and tile are treated as interchangeable hard floors. They are often cleaned on the same schedule , with the same tools and chemicals, regardless of how each surface actually behaves under foot traffic. Over time, that assumption shows up as uneven wear, premature finish failure and floors that never seem to hold their appearance. Foot traffic does not affect all hard floors the same way. Each material responds differently to abrasive soil, cleaning frequency and the methods used to maintain it. Why Foot Traffic Matters More Than Frequency Alone Fine dust and grit are a constant presence in Phoenix-area buildings. Abrasive soil is carried in through entrances, corridors, elevators and common pathways, then ground into floor surfaces hundreds or thousands of times per day. Cleaning frequency helps, but only when the cleaning method aligns with how the floor material reacts to traffic. A floor can be cleaned daily and still wear out early if the approach does not match the material’s vulnerabilities. How LVT Responds to Foot Traffic and Cleaning Luxury vinyl tile is valued for its appearance and durability, but its performance depends heavily on the integrity of its wear layer. Under consistent foot traffic, especially in main walk paths, fine grit causes micro-scratching that gradually dulls the surface of LVT. Aggressive cleaning accelerates this problem. Excessive scrubbing, improper pads or harsh chemicals can strip protective coatings and thin the wear layer faster than traffic alone. Once that surface is compromised, LVT often shows lane wear and discoloration that cannot be corrected through routine cleaning. LVT performs best when cleaning focuses on removing abrasive soil gently and consistently rather than relying on force. Over-cleaning can be just as damaging as under-cleaning, particularly in high-traffic zones. How VCT Responds to Foot Traffic and Cleaning VCT behaves differently because it relies on floor finish for both protection and appearance. Foot traffic does not damage the tile itself as quickly as it erodes the finish layer on top. High-traffic areas like corridors, restrooms and elevator lobbies lose finish faster, which leads to dull spots, uneven gloss and discoloration. Daily cleaning removes soil, but it also removes finish over time, especially when the wrong pads or chemicals are used. The key distinction with VCT is that cleaning and finish maintenance are inseparable. A schedule that focuses only on soil removal without accounting for finish wear often results in frequent strip-and-wax cycles. Those cycles increase labor costs and shorten the lifespan of the tile. Effective VCT care balances cleaning frequency with finish preservation, targeting traffic-heavy zones before appearance issues spread. How Tile Responds to Foot Traffic and Cleaning Tile is often considered the most durable of the three, but its weaknesses are less obvious. The tile surface itself holds up well, while grout lines and textured finishes quietly accumulate soil. Foot traffic pushes fine debris into grout, where daily mopping rarely reaches. Over time, this creates darkened grout lines and a floor that looks dirty even when it is cleaned regularly. In textured or slip-resistant tile, soil becomes embedded in surface contours, further reducing appearance and increasing cleaning difficulty. Tile also presents safety considerations. As grout and texture load up with soil, floors can become slick or uneven underfoot. Cleaning schedules that rely solely on surface mopping fail to address this buildup, especially in high-traffic areas. Tile requires periodic deep cleaning focused on grout and texture, not just the visible surface. Why One Cleaning Schedule Fails in Mixed-Floor Buildings Buildings with multiple flooring types often apply a single cleaning routine across all surfaces. This approach creates predictable problems. LVT shows wear from overly aggressive methods, VCT loses finish unevenly and tile develops embedded soil that never fully comes out. Traffic patterns compound the issue. Entryways, corridors and shared spaces experience far more stress than private offices, yet they are often cleaned the same way, on the same schedule. The result is higher restoration costs and floors that age faster than expected. Zoning floor care by both material and traffic volume helps prevent these outcomes. Aligning Cleaning Methods With Material Performance Effective floor care in Phoenix is less about cleaning more often and more about cleaning correctly. Matching tools, chemicals and frequency to each flooring type reduces wear while maintaining appearance. For LVT, that means gentle soil removal and finish protection. For VCT, it means managing finish loss before it becomes visible damage. For tile, it means addressing grout and texture before buildup becomes permanent. When cleaning programs are adjusted to how floors actually respond to use, facilities see longer floor life, more consistent appearance and fewer disruptive restoration projects. Get professional recommendations on your property’s floor cleaning and maintenance practices by calling (480) 725-8912 to request a consultation with ProEthic Building Services.

Where Office Odors Actually Come From and How to Address Them

By Dan O'Brien • December 29, 2025
Office odor complaints often surface in buildings that otherwise appear clean. Floors are mopped, trash is emptied and restrooms are serviced, yet unpleasant smells linger or keep returning. In most cases, the issue is not a lack of cleaning, but where and how cleaning is being performed. Odors are typically the result of residue, moisture or organic material. Some of the sources are simply not addressed by routine cleaning. In other cases, a cleaner’s approach might be responsible for lingering or the reappearance of odors. Why Odors Linger in “Clean” Office Spaces Standard office cleaning focuses on visible surfaces and high-priority tasks. While that keeps spaces looking presentable, it does not always remove the sources that generate odors. Air circulation can move smells from one area to another, making the origin harder to identify. Air fresheners and deodorizing products may temporarily mask the issue, but they do not resolve the underlying cause. Without targeted cleaning, odors resurface and complaints continue. Breakrooms and Shared Kitchens Breakrooms are one of the most common sources of office odors. Food residue builds up on appliance exteriors, handles and control panels. Spills around refrigerators, microwaves and coffee stations often reach base areas and flooring where they are not addressed during routine cleaning. Trash containers contribute as well. Even when liners are changed regularly, the containers themselves can absorb odors over time. Floors and grout near trash areas trap moisture and organic material, creating smells that linger long after the trash is removed. Consistent detail cleaning in breakrooms is essential. Wipe-downs alone are rarely enough to prevent odor buildup in these spaces. Restrooms Beyond the Fixtures Restrooms can smell clean early in the day and develop odors later as usage increases. This usually points to moisture and residue in areas beyond sinks and toilets. Floors, partitions and dispenser exteriors often hold onto moisture and organic material. Grout lines and base areas are especially vulnerable. Without sufficient attention, these surfaces become odor sources that are difficult to eliminate with surface-level cleaning. High-use restrooms may also require daytime attention. Odors that develop midday are rarely resolved by nighttime cleaning alone. When Cleaning Practices Spread Odors Instead of Removing Them In some cases, restroom odors persist or worsen after mopping due to how cleaning is performed rather than what products are used. When mop water is not changed frequently enough, or when the same mop and solution are used across multiple restrooms or adjacent areas, contaminants are diluted and redistributed instead of removed. If water is reused, odor-causing compounds are spread across grout, base areas and nearby walkways. As those surfaces dry, odors become more noticeable rather than less. Well-managed commercial cleaning programs control this risk by separating restroom tools (like mop heads) from common areas and refreshing cleaning solutions frequently. When those controls are missing or skipped for the sake of expediency, odors can linger even in facilities that are cleaned on a regular schedule. Soft Surfaces and Flooring Carpets, mats and upholstered furniture absorb odors over time. Foot traffic carries in oils, moisture and debris that settle into fibers. Vacuuming removes surface debris, but it does not address embedded material that contributes to lingering smells. Fabric partitions and seating can also trap odors, especially in offices with food consumption or heavy use. Without periodic deep cleaning, these soft surfaces continue to release odors back into the space. Recognizing when routine cleaning is no longer sufficient helps prevent odor problems from becoming permanent. Trash Areas and Waste Handling Centralized trash rooms and waste collection areas can affect nearby offices if not properly maintained. Odors migrate through corridors and shared spaces, often leading occupants to assume the issue is local to their area. Inconsistent liner changes, unclean containers and infrequent floor cleaning all contribute. Addressing waste handling as part of a comprehensive cleaning plan helps prevent odors from spreading beyond their point of origin. Odors as Indicators of Cleaning Gaps Persistent odors are often an early sign that certain tasks are being missed or performed too infrequently. They point to patterns, not one-time issues. Recurring smells in the same areas indicate where cleaning programs need adjustment. Addressing these gaps early prevents larger problems and reduces occupant complaints. Addressing Phoenix Office Odors Through Better Cleaning Practices Effective odor control starts with identifying sources, not covering them up. Targeted cleaning, adjusted frequencies and attention to detail in high-risk areas make a measurable difference for offices in Phoenix. Coordinating nightly cleaning with daytime porter support helps manage odors in high-use spaces. Professional assessments can uncover hidden contributors that routine cleaning overlooks. Get professional recommendations on eliminating persistent office odors through improved cleaning and maintenance by calling (480) 725-8912 to request a consultation with ProEthic Building Services.
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